As we head into the Fall, much of the workforce is still required to work from home as the COVID-19 crisis continues to disrupt the day-to-day operations of countless organizations.
Effective remote working can look very different depending on your role, tasks and activities. For some, online conferences suffice in terms of communicating critical information. However, for many, there are broader business processes that impact all areas of operations that need to be monitored in a dynamic, interactive, and actionable way.
To effectively support your remote workforce, seamless, mobile, two-way connectivity with your core systems ensures that all workforce activities are being updated in real time. This way, operational and actionable visibility into everything going on in your organization, including critical KPIs and reports on key metrics, are always available to you. Also, an event-driven alerts and notifications engine will provide real-time task monitoring so that your team is always able to see what jobs are open or closed, who is responsible for them, and when they’re completed.
Finally, to enable the remote productivity of your team, you’ll also need persona-based interactions, meaning that each team member has personalized KPIs, dashboards, reports and assignments, providing them with their own specific views, task assignments, and access to the data relevant to them.
The Webalo Platform provides all of these capabilities, and more, enabling your remote workforce to track their activities and processes wherever they are. For more information on Webalo’s Connected Digital Distancing™ technology and how it could impact your organization, click here.