Blog - The Platform for the Frontline Workforce

As industrial and energy market incumbents rebound from Covid, digital transformation has become a key pathway for companies to build resilience to risks and ensure business continuity. To that end, many enterprises have sought to simplify their technology (tech) stack from the ISA-95 (Purdue) model to a leaner tech stack in which real-time process automation can thrive. This means the impetus on having data engineering, management, and analytics-- that is, a data-oriented business model as the business driving force-- has become a top priority. As part of this permanent shift, enterprises must also seek to accelerate digital transformation of their frontline workforce and related operational processes to realize higher efficiency gains, if not implemented already. By doing so, enterprises will gain operational intelligence through the frontline workforce, meaning all events associated with the workforce can be tracked, managed, and optimized for performance improvements and productivity gains.

"Anyone who stops learning is old, whether at twenty or eighty. Anyone who keeps learning is young." Henry Ford.

Value chain-wide resilience, operational agility and hyper-connected, intelligent IT infrastructure are prevalent organizational trends during this mid-pandemic period. They also contributed to the initial disruptions which brought the global supply chain structure to a grinding halt in early 2020. From a strategic standpoint, it has become more evident that there is a race among participants in all global industries to digitalize their entire operations and in some way, shape or incorporate technologies which constitute the Industry 4.0 paradigm.