A Personal Introduction from Lisa Solazzo

With over 20 years in the software industry, I have worked closely with industrial companies to drive digital transformation. As the Customer Success and Implementation Manager at Webalo, a leading Platform for the Connected Workforce, I lead a team dedicated to delivering innovative, customized solutions that enhance operational efficiency. My passion lies in helping businesses optimize their processes and leverage cutting-edge technology to stay ahead of the competition.

Industry Trends & Shared Goals

The industrial workforce is undergoing a profound transformation. With 80% of the global workforce being deskless, traditional engagement and operational strategies are no longer sufficient. This shift demands modern solutions that address not only the complexities of frontline work but also the expectations of a new generation of workers.

Data is not just an asset—it’s the backbone of operational excellence. Yet despite the vast amount of data flowing through organizations, many still struggle to unlock its full potential. The reason? Disconnected systems and data silos that prevent organizations from viewing the complete picture. Webalo transforms isolated data into unified insights that empower organizations to optimize processes, improve performance, and foster continuous improvement.

Bridging the Gap Between IT, OT, and Workforce Data

A key challenge many manufacturers face is the disconnect between OT, IT, and workforce data. OT systems, like SCADA and MES, provide real-time operational metrics from machines. IT systems, such as ERP and WMS, support strategic planning by handling business and operational data. Yet, both systems overlook a crucial piece: knowledge data—the insights generated from workforce actions, feedback, and execution.