In manufacturing, the frontline is responsible for executing tasks and following clear guidelines and SOPs.
While doing so, they use their experience and judgement to ensure results are compliant with intended specifications and work instructions. Manufacturing operations evolve to incorporate more digital tech equipment like IIoT sensors, automation, and robotics. As it becomes more normalized to use advanced IT tools to extract manufacturing data, the frontline and the decisions they make on a day-to-day and minute-to-minute basis will play a key role in ensuring that optimal results are obtained from digital transformation and automation efforts.