As industrial and energy market incumbents rebound from Covid, digital transformation has become a key pathway for companies to build resilience to risks and ensure business continuity. To that end, many enterprises have sought to simplify their technology (tech) stack from the ISA-95 (Purdue) model to a leaner tech stack in which real-time process automation can thrive. This means the impetus on having data engineering, management, and analytics-- that is, a data-oriented business model as the business driving force-- has become a top priority. As part of this permanent shift, enterprises must also seek to accelerate digital transformation of their frontline workforce and related operational processes to realize higher efficiency gains, if not implemented already. By doing so, enterprises will gain operational intelligence through the frontline workforce, meaning all events associated with the workforce can be tracked, managed, and optimized for performance improvements and productivity gains.