A common misconception when it comes to Digital Transformation and Industry 4.0 is that with the rapid adoption of the technology gamut associated with them, the manufacturing operation would, as a step change, transform into a fully automated endeavor, orchestrated almost entirely by autonomous AI applications, self-optimizing and self-driven.
“To win in the marketplace you must first win in the workplace.” Doug Conant
Every organization needs qualified, capable, dedicated, loyal, and hardworking employees to deliver the best possible product or service and keep their customers satisfied. Manufacturing companies rely on their workers for not only delivering the required products per specifications but over the years for improving the very processes that create the products the company sells. The frontline workforce plays a major role in the creation of institutional know-how and shaping the way things are done in a given organization, plant, and process, right down to individual tasks which comprise an activity.
The Drivers
Digitization of the frontline workforce has never been more important than it is today. It is seen as the ‘last frontier’ for organizations seeking to complete their digital transformation. Digitally enabled and empowered frontline workers have the potential to completely transform the way in which a business functions and delivers value through increased productivity, collaboration, speed, accuracy, and quality.
Digitizing tasks and activities for frontline workers, while providing real-time operational visibility and driving process optimization and improvement, across all areas of business operations.
