Visit an industrial plant - a mine, power generation plant or manufacturing facility for example - and automation, mechanical and digital, is everywhere. Millions of dollars are invested in machinery, robotics, enterprise and industrial software systems that run and operate a plant. However, chat with the workforce, the frontline workers themselves, and you’ll find that they’re largely disconnected from all of this automation – when they do their job, it's paper, voice or experience-based and rarely digitized.
